29/7/2021: To live with the pandemic, we have to give priority bookings to new clients who allow a flexible time 8-6 on most possible weekdays, requesting no notice on the day.
With constant unexpected change/cancellation requests from our clients when people are working from home, in self isolation etc., we can no longer guarantee a booking with a specific time as we can before. We understand urgency could happen to anyone on any day so we have not charged for a cancellation from a regular clients as long as we are notified with a reasonable time. However, when we get an urgent change request the same day, we have to ask other clients to change accordingly. With too many such requests since the pandemic, we have to give up fixed time bookings to survive. Just have to say NO to things we can not do to avoid customer disappointments.
29/6/2021: All domestic jobs are now cancelled 29/6 - 2/7/21 due to the 4-day lockdown. We can reschedule some of the jobs upon request. Please email or text.
27/4/2021: All bookings for home services are back to normal from 27/4/21 Tue.
24/4/2021: All bookings for home services are cancelled by default 24/4/21 Sat - 26/4/21 Mon. Non-residential bookings (e.g. offices, strata buildings) remain on as unchanged.